We're here to help
Whether you're setting up for the first time, troubleshooting an issue, or just want to know if Callisto is right for your agency — get in touch.
Email us
Send us a message and we'll get back to you as quickly as possible — usually within a few hours during business hours.
trycallisto@gmail.comWhat we can help with
- Setting up Gmail or Outlook email forwarding
- Connecting Rightmove, Zoopla or OnTheMarket
- Billing and subscription questions
- Customising your AI agent name and script
- Cal.com integration and booking setup
- Any issue with calls not going through
Response times
We aim to reply to all emails within a few hours. For urgent issues — like calls not triggering — email us and we'll prioritise it.
Business hours
Monday – Friday, 9 am – 6 pm (UK)
Setup guides
Step-by-step guides for connecting Gmail, Outlook, and your property portals to Callisto.
View guidesFrequently asked questions
How quickly does Callisto call new leads?
Within minutes of receiving the enquiry email — typically under 3 minutes.
Which portals does Callisto work with?
Rightmove, Zoopla, and OnTheMarket. You forward your portal emails to a unique address and Callisto handles the rest.
What happens when my trial calls run out?
New leads are still saved to your dashboard but calls are paused until you subscribe. You can upgrade anytime from Settings.
Can I cancel my subscription?
Yes — cancel anytime from the billing portal in Settings. No lock-in, no questions asked.
Is my data secure?
All data is stored securely via Supabase with row-level security. Calls are handled by VAPI and are never stored by third parties beyond the transcript.
Can I change the AI agent's name and script?
Yes — go to Settings and update the agent name. The AI will introduce itself using whatever name you set.